PW SIMs Privacy Policy
1. Introduction
This Privacy Policy explains how PW SIMs uses your personal data, how we keep it safe and secure, and who we may share it with. It also outlines your rights and how data protection law applies to you.
It applies when you visit our website, or when you (or your business) are a customer, supplier, or partner of PW SIMs.
It also applies to individuals whose data may have been transferred to us through company acquisitions.
2. Our Privacy Promise
To keep your personal data safe and secure
To give you control over your marketing preferences
Never to sell your data
3. Who We Are
PW SIMs is operated by PW17 PTE. LTD., registered in Singapore. We provide international SIM solutions and related services.
We are a data controller, which means we determine how and why your personal data is processed.
In some cases, we may also act as a data processor on behalf of another data controller.
You can learn more about us by visiting our website or contacting us directly.
4. Your Rights
You have the following rights over your personal data:
Right of access
Right to correction
Right to erasure (in some cases)
Right to restrict processing
Right to data portability
Right to object to processing (e.g. for marketing)
To exercise your rights, please contact us using the contact form on our website. We may need to verify your identity before processing your request.
5. How the Law Protects You
We are only allowed to use your personal data if we have a lawful basis, such as:
Fulfilling a contract with you
Your consent
Compliance with legal obligations
Our legitimate interests (e.g. improving our services)
We always consider how our use of your data may impact your rights.
6. What Personal Data We Collect
We may collect:
Identity Data (e.g. name)
Contact Data (e.g. phone number, address, email)
Financial Data (e.g. bank/payment details)
Transaction Data (e.g. products/services purchased)
Technical Data (e.g. IP address, login data)
Profile Data (e.g. preferences, passwords)
Usage Data (e.g. website/app usage)
Marketing Data (e.g. communication preferences)
Aggregated data (non-identifiable) may also be used for analytics and improvement.
7. How We Collect Your Data
We may collect your data from:
Direct interactions (calls, emails, website, social media)
Transactions (buying/selling products/services)
Third-party providers (e.g. credit agencies, public databases)
9. Why We Use Your Data
Examples include:
To provide services/products you’ve purchased
For billing and payment processing
For customer service and support
For marketing (only with your consent or our legitimate interest)
For legal or regulatory obligations
10. Credit Checks
We may perform credit checks using licensed agencies to:
Verify your details
Assess affordability
Manage your account
Recover debts if necessary
11. Automated Decision Making
We do not use automated decision-making for any services. Credit checks are manually reviewed.
12. How Long We Keep Your Data
We retain your data only as long as needed for:
Legal or regulatory requirements
Business needs
We securely delete data when it’s no longer required.
13. Marketing
We may use your data to tell you about our services and offers that may interest you.
We will not send you marketing without a lawful basis (e.g. your consent or our legitimate interest).
You can opt out of marketing at any time using the unsubscribe link or by contacting us.
14. Complaints
If you have concerns about how we use your data, please contact us.
15. Contact Details
Address: PW17 PTE. LTD., 68 Circular Road #02-01, Singapore, 049422
Website: www.pwsims.com
Email: weloveyou@proteinworld.com (Protein world is parent company of PW SIMs)